Thursday, August 05, 2010

Overcharge...

I question the price when woman behind the counter demands £3.60 from me for the bacon sandwich (admittedly I'd made it a large one) and single chocolate cup cake that currently sit on top of the counter, crying out to be placed in my carrier bag. I get her to do the sums. Not once. But twice. Another member of staff enters the fray, taking control of the cash register and reminding me that the tomato atop the bacon is 15 pence. Nothing adds up. Then they go through it again. "And two cup cakes is..." I didn't want two cup cakes. "That's what you asked for." "No. I asked for a cup cake in the singular." "You what? Anyway. I heard you ask for two." "If she says you asked for two, well, you did ask for two..." mutters the other one. I consider leaving the stuff on the counter and exiting with an eccentric flurry to bring proceedings to a close. Then I think again. "Have you introduced a new policy," I ask. "One where the customer is always wrong?" "No," says counter staff #1, "it's just that I thought you said..." "Please. Just take the cup cake I didn't want and still don't want out of the bag and charge me accordingly." "You did say..." "Take the cup cake out of the bag..." A pause. They stare at me. They clearly think I am a trouble causer. "Please." Oh, my, the fun I have.

1 comment:

Neil Holmes said...

Never used to happen in Skeltons!